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Shipping & Policies



DOMESTIC SHIPPING

► Your order will be mailed with USPS First Class Mail using USPS Tracking. You will be charged an automatic payment of $4.00 during the checkout process.  Once mailed, delivery takes 3-5 business days. Bold Love Jewelry comes beautiful packaged and ready for gift giving.

► NOTE: Tracking is only offered for shipments within the United States.
► NOTE: Once I have made, packaged, and mailed out your order, it is out of my hands. I do not resume responsibility for an order missing in transit. USPS does a fantastic job and problems rarely occur with shipment; with that said, postage insurance is available upon request at your expense. Please message me before checkout if you would like insurance and I can set it up for your order.

 

INTERNATIONAL SHIPPING

► Shipping times vary, but packages usually take about 14-20 business days to deliver to most countries.
► USPS tracking codes do NOT apply to worldwide shipping! When a package leaves U.S. borders, it is no longer in the hands of USPS, so a USPS tracking code is useless.
► Once I have made, packaged, and mailed out your order, it is out of my hands and I do not resume responsibility for an order missing in transit. 
► NOTE: Some countries (namely the UK) charge occasional customs fees on incoming packages. This fee can range in cost, and is issued completely at random. If you are randomly selected to pay this fee, I apologize for the frustrating extra expense! Unfortunately it is out of my control and I cannot afford to reimburse you for this charge.

* PLEASE MAKE SURE your shipping address is up to date!

 

REFUNDS AND EXCHANGES

If you are unsatisfied with your purchase for any reason, please let me know. I want you to jump with joy when you receive your goods!. I will do most everything in my power to ensure your satisfaction.
► All refunds and exchanges are dealt with on a case-by-case basis within 14 days of delivery. Please message me and we will take it from there

 

* Each piece is unique in itself in some way — very slight variations in color and size do occur from piece to piece.

* All custom designs, sale pieces and nose rings are final sale and may not be returned or exchanged.

* We accept returns and exchanges within 14 days of receipt on all unworn jewelry.

* You will be credited in full, minus all shipping charges.

* Exchanges are subject to shipping charges.

* I do not pay for returns to be shipped back to Bold Love Jewelry.